Solutions
Cloudli’s curated solutions portfolio responds to the real needs of today’s businesses.
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Our Vision
To be the technology provider that disrupts the status quo with customer experiences and outcomes that wow.
Our Mission
To offer innovative solutions that exceed expectations and deliver an unmatched customer journey.
Our Model
Cloudli provides rock-solid solutions and unparalleled service through our extensive, expert partner network. By partnering with local partners and subject matter experts, together we can provide the best customer experience and deliver solutions and outcomes that exceed expectations.
Our Solutions
Cloudli’s solutions are designed with both the partner and the customer in mind, to deliver innovation that is flexible, accessible and easy-to-use. From rock-solid cloud communications to mission-critical IP fax, omnichannel mass alerts and managed services, our solutions help partners and customers get more from their business communications.
Our Foundational Pillars
People
Partners
Support
Innovation
Jamie Minner
CEOJamie is a seasoned leader in the UCaaS and technology space, noted for his keen strategic vision and driving collaborative success. With an exceptional ability to cultivate and inspire teamwork, Jamie fosters a high-achieving, high-growth environment. Prior to joining Cloudli, Jamie previously held senior leadership roles at Sangoma, NetFortris, TPx, Momentum, Comcast and Cbeyond.
Rik Eppard
COORik is Cloudli’s operations expert. With decades of experience spanning the tech and telecommunications sectors, he focuses on enhancing platforms and processes to elevate partner and customer experiences. Rik is a leader in his field, having seamlessly integrated teams and technologies, and implemented operational best practices, at companies such as Sangoma, Netfortis, TPx and others.
Clarence Mitchell
CFOAs CFO, Clarence is leading Cloudli’s finance transformation to strategically position the company for continued growth and ensure the success of its partners and customers. He brings decades of cross-functional experience which includes sales, marketing, support and finance, giving him a holistic understanding of cloud communications.
Elinor Johansen
CROAs CRO, Elinor helps businesses discover their potential with Cloudli’s future-focused solutions. She brings fifteen years of experience in telecommunications and SaaS evangelization, including marketing leadership roles with Intrado Enterprise Collaboration and Life and Safety, Cogeco Connexion and viiz communications.
Jill Ram
SVP, People and CultureAs Cloudli’s SVP, People and Culture, Jill oversees Cloudli’s HR strategy and core areas of the department. She brings over 20 years of HR experience while previously holding positions such as Vice President, HR for Haivision, Genetec and Cineflix Media. She also worked as a Senior Consultant, Strategic Business & HR Advisor for numerous clients.
Our Team
The Cloudli team is comprised of individuals from all walks of life and is spread out across Canada, the U.S., and the U.K. Our diverse experiences allow us to come together to build solutions that anticipate the needs of our customers and users –- in a fun, flexible and friendly environment.
Cloudli’s Four Foundational Pillars help us translate our vision, mission and values into reality.
People
Communication is about people. We exist to make the lives of our partners, our customers, and our team, better.
Partners
Our commitment to partners is unwavering. We are a safe pair of hands for our partners’ customers, create new opportunities for our partners to expand their reach, and help our partners grow their businesses and thrive.
Support
Customers and partners should not be overwhelmed or overburdened by technology. Every partner and customer deserves responsive support, where calls are quickly answered and issues are rapidly resolved.
Innovation
All businesses need to keep pace with technology trends and evolving customer expectations. We make sure that innovation doesn’t complicate, but rather enhances the customer experience with new solutions that allow partners to capture greater customer wallet share than ever before.
Where to Find Us
Cloudli is a remote-work company, but we do have headquarters in both the U.S. and Canada. Here’s where you can find us:
U.S. Headquarters
2915 Ogletown Road, Suite 2262
Newark, DE, 19713 USA
Canada Headquarters
1425 René-Lévesque Blvd W, Suite 700
Montréal, Québec H3G 1T7 Canada
