Solutions
Cloudli’s curated solutions portfolio responds to the real needs of today’s businesses.
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Our Vision
To be the technology provider that disrupts the status quo with customer experiences and outcomes that wow.
Our Mission
To offer innovative solutions that exceed expectations and deliver an unmatched customer journey.
Our Model
Cloudli provides rock-solid solutions and unparalleled service through our extensive, expert partner network. By partnering with local partners and subject matter experts, together we can provide the best customer experience and deliver solutions and outcomes that exceed expectations.
Our Solutions
Cloudli’s solutions are designed with both the partner and the customer in mind, to deliver innovation that is flexible, accessible and easy-to-use. From rock-solid cloud communications to mission-critical IP fax, omnichannel mass alerts and managed services, our solutions help partners and customers get more from their business communications.
Our Foundational Pillars
People
Partners
Support
Innovation
Jamie Minner
CEOJamie is a seasoned leader in the UCaaS and technology space, noted for his keen strategic vision and driving collaborative success. With an exceptional ability to cultivate and inspire teamwork, Jamie fosters a high-achieving, high-growth environment. Prior to joining Cloudli, Jamie previously held senior leadership roles at Sangoma, NetFortris, TPx, Momentum, Comcast and Cbeyond.
Clarence Mitchell
CFOAs CFO, Clarence is leading Cloudli’s finance transformation to strategically position the company for continued growth and ensure the success of its partners and customers. He brings decades of cross-functional experience which includes sales, marketing, support and finance, giving him a holistic understanding of cloud communications.
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Charinna Kushnir
SVP, SalesCharinna is a telecommunications sales leader with long-standing experience in channel sales, revenue growth and go-to-market strategy. With leadership experience at Quick Connect Communications and Data Canopy, she has a proven track record of transforming sales organizations, accelerating growth and building high-performing, partner-centric teams.
Randall Meeks
VP, Marketing and EnablementRandall is a marketing and enablement leader with experience spanning brand positioning, communications, PR, sales engineering and partner enablement. He has held leadership roles at Sangoma, Frontier, Logix and Cbeyond, with a track record of transforming marketing, sales, training and enablement organizations.
Ashley Crawley
VP, Customer ExperienceAshley is a customer experience leader focused on creating a consistent journey for partners and customers. She leads Cloudli’s Customer Experience organization, including Customer Support and Implementation, and brings experience across partner enablement, training, sales support and operations to improve responsiveness, communication and processes.
Trey Watson
VP, TechnologyTrey is a technology leader with deep expertise in technology strategy, Agile software development, virtualization and VoIP. His experience spans operations, sales engineering, sales and marketing at cloud communications providers, giving him a unique perspective on connecting platform strategy and technology innovation to partner success and business growth.
Nicholas Clapper
VP, Product ManagementNicolas is a product management expert with two decades of experience building innovative, customer-centric unified communications solutions. His deep technology expertise and perspective on the cloud communications market guide his focus on meeting today’s business needs. He currently manages Cloudli’s portfolio of Cloud Communications, Alerts and Notifications, IP Fax and AI.
Our Team
The Cloudli team is comprised of individuals from all walks of life and is spread out across Canada, the U.S., and the U.K. Our diverse experiences allow us to come together to build solutions that anticipate the needs of our customers and users –- in a fun, flexible and friendly environment.
Cloudli’s Four Foundational Pillars help us translate our vision, mission and values into reality.
People
Communication is about people. We exist to make the lives of our partners, our customers, and our team, better.
Partners
Our commitment to partners is unwavering. We are a safe pair of hands for our partners’ customers, create new opportunities for our partners to expand their reach, and help our partners grow their businesses and thrive.
Support
Customers and partners should not be overwhelmed or overburdened by technology. Every partner and customer deserves responsive support, where calls are quickly answered and issues are rapidly resolved.
Innovation
All businesses need to keep pace with technology trends and evolving customer expectations. We make sure that innovation doesn’t complicate, but rather enhances the customer experience with new solutions that allow partners to capture greater customer wallet share than ever before.
Where to Find Us
Cloudli is a remote-work company, but we do have headquarters in both the U.S. and Canada. Here’s where you can find us:
U.S. Headquarters
2915 Ogletown Road, Suite 2262
Newark, DE, 19713 USA
Canada Headquarters
2001 Boul. Robert Bourassa, Suite 1700
Montréal, Québec H3A 2A6 Canada
