.svg.png)
Butterfield & Robinson Becomes More Accessible to its Clients with Country-Specific Toll-Free VoIP Numbers.
As the world’s premiere active travel company, Butterfield & Robinson designs incredible journeys to the world’s most amazing places. Crafted from the finest ingredients like exceptional lodgings, incomparable access, stellar wines and cuisine, experienced guides, and more than a few secrets, Butterfield & Robinson trips combine adventure with unparalleled cultural immersion in the planet’s greatest destinations. Since 1966, Butterfield & Robinson has been encouraging people to slow down to see the world.
Butterfield & Robinson was able to realize workflow efficiencies and cost savings by centralizing customer support in a single call center in Toronto.
Incoming calls can be directed to the most appropriate representative in any one of the company’s three offices, based on the number dialed and when.
Cloudli’s responsive and reliable customer support means that Butterfield & Robinson has access to the help they need, when they need it.
Butterfield & Robinson was able to realize workflow efficiencies and cost savings by centralizing customer support in a single call center in Toronto.
Incoming calls can be directed to the most appropriate representative in any one of the company’s three offices, based on the number dialed and when.
Cloudli’s responsive and reliable customer support means that Butterfield & Robinson has access to the help they need, when they need it.
We needed a way to expand into new markets and offer a sales and service phone number to customers without having them pay for long distance. Once we requested that from Cloudli, we were up and running very quickly. And, once the toll free numbers were set up, we started receiving calls immediately. The toll free numbers give us a local presence and allow potential travelers to contact us without any obstacles.
Adriano Basso
Director, IT Butterfield & Robinson