You’ve made the move from the on-premises, copper-connected world to IP trunks and cloud-based services. But one item fell through the cracks – your fax service.
Chances are that since you’re reading this blog, fax is important for your business. Fax is often perceived as an “old school” technology, but it’s one that has deep roots in many businesses. It ties organizations to their vendors, partners, customers, patients and other key associates.
While numerous digital platforms and systems abound across the business communications ecosystem, they often run into trouble when it’s time to share data across organizations. One might be using one set of tools while the other operates an entirely distinct set of systems. This, as Jonathan Coopersmith explains, is why fax still remains alive and well across diverse industries and geographies.
So how do you reconcile traditional faxing with your organization’s digital transformation goals? Read on to learn more about the pros and cons associated to the most frequently used fax options - including fax over IP (FoIP solutions) - to decide which option is right for your business.
Option 1 is essentially the null hypothesis – do nothing.
While keeping legacy fax lines in place might seem like an easy solution, it’s ultimately going to cost your business more – in fax costs, management and maintenance. Plus, you may end up being rushed into a fax solution if your legacy provider decides to pull the plug on legacy fax support.
When people think about moving their fax to IP, desktop fax is what often comes to mind.
Desktop fax can be a good alternative to legacy fax for small businesses with low volume requirements. But for organizations with regulatory compliance requirements, data security concerns and higher volumes, this solution is not ideal.
T.38 is the International Telecommunication Union (ITU) Standard protocol for real-time fax over IP.
T.38 fax combines the best of legacy fax with the best of IP fax, making it a flexible, affordable and reliable digital fax transformation option for many organizations.
Deciding to move away from legacy analog fax can feel like a daunting proposition. Fax is mission-critical for many workflows and business processes, and the options can feel overwhelming. But a clear understanding of the pros and cons of your choices – including not making the switch – can help streamline your decision-making process.
If you want to talk through your fax modernization options, our experts are here to help. Fill out the form here and one of our fax experts will connect with you shortly.