- Communication Solutions
Acquisition Strengthens Business Communications Choice for SMBs in Competitive Canadian Cloud Telephony Market
Today’s an important day here at Cloudli Communications – and at Omnivigil Solutions. This morning, we announced that Cloudli has acquired Omnivigil, a Quebec-based provider of innovative cloud PBX, mass notification and call center solutions.
We’re excited to welcome the talented Omnivigil team – and their innovative cloud communications, messaging and alert capabilities – to Cloudli. Omnivigil has more than 1,800 customers and over 70 partners, with points of service extended throughout all provinces of Canada.
Besides being an exciting day for us, this acquisition represents a step forward for independent Canadian telecom providers. In the past 18 months, we’ve seen a few emerging industry trends that make this move especially important.
The COVID-19 pandemic has pushed businesses everywhere, of all types and sizes, to re-evaluate how they do business, especially as it relates to how they communicate. Some have enthusiastically plunged headfirst into new cloud technologies and embraced innovation to enable work-from-anywhere, mobile-first solutions. Others are still figuring out how to navigate this digital transformation, and how to do so in a way that supports their business needs and bottom line.
At the same time, we’re seeing more and more large telecom providers consolidate. This has resulted in reduced choice for business customers, particularly those in the SMB space. Agents and customers who want more options, better support and greater flexibility have had to look harder.
The acquisition of Omnivigil by Cloudli addresses these trends, offering a new way to accelerate your business communications transformation whether you’re an early adopter or still figuring out your path forward.
Together, Cloudli and Omnivigil will offer competitive business communications solutions that deliver flexible, feature-rich and customer-centric services for Canadian SMBs. With advanced cloud-based features, contact center solutions, CRM and third-party integrations and more, plus responsive, high-quality support and cost-effective pricing, Cloudli and Omnivigil will help SMBs stay in front of the rapidly transforming communications landscape.
If you’re an existing Omnivigil agent or customer, welcome to Cloudli - we’re so happy to have you here! As part of Cloudli, you can expect to receive the same high-quality service and support you’re used to – and your services, points of contact and agreements remain unchanged. In the not-so-distant future, look for new developments that we will combine to enhance your existing communications services and provide new opportunities for digital transformation. And, of course, if you have any questions, our teams are here for you.
If you’re not already working with Cloudli or Omnivigil, I invite you to contact us to see how we can provide you with an amazing business communications solution – that might even reduce your expenses in the process.