.svg.png)
Cloudli Call Screener is an AI-powered feature that delivers real-time intelligence about who is calling and why. This allows small businesses (SMBs) to avoid losing time to unsolicited sales calls, spam and other nuisance calls, and instead focus on answering customer and client calls during business hours.
The verbal response is transcribed and scanned in real time by the AI-powered assistant and presented to the Cloudli user for review.
Armed with this enhanced contextual information powered by KONTXT™ by RealNetworks, the user may then choose to answer the call or decline and send it straight to voicemail.
In contrast to other call screeners, Cloudli Call Screener includes contextual call information in addition to identifying the caller’s name. The contextual call information is provided by KONTXT AI, which features a unique voice fingerprinting solution that combines audio spectrum analysis and speech patterns with natural language processing to help determine the intent of the caller.
Cloudli Call Screener is not tied to a specific operating system or mobile carrier, enabling SMBs to implement Call Screener across iOS, Android and desktop devices.
Call Screener can be implemented for all inbound calls received through Cloudli TalkNText, or may be activated only for those calls that are not from contacts within the user’s address book, eliminating the need to block callers on a per number or contact basis.
In contrast to other call screeners, Cloudli Call Screener includes contextual call information in addition to identifying the caller’s name. The contextual call information is provided by KONTXT AI, which features a unique voice fingerprinting solution that combines audio spectrum analysis and speech patterns with natural language processing to help determine the intent of the caller.
Cloudli Call Screener is not tied to a specific operating system or mobile carrier, enabling SMBs to implement Call Screener across iOS, Android and desktop devices.
Call Screener can be implemented for all inbound calls received through Cloudli TalkNText, or may be activated only for those calls that are not from contacts within the user’s address book, eliminating the need to block callers on a per number or contact basis.
“ Small businesses face intense pressure in today’s chaotic world, and time is one of the most precious resources SMBs have. Cloudli’s Call Screener lets small business owners take back control of their day by always knowing who’s calling and why. We’re proud to partner with RealNetworks to leverage contextual call information to provide AI-powered call screening across Cloudli's iOS, Android and desktop apps. ”
Gavin Macomber | President and CEO | Cloudli Communications
“ Cloudli’s innovative SMB-tailored business communications solutions are a natural fit with RealNetworks’ call screening technologies. At KONTXT, our mission is to bridge our experience in anti-spam/anti-fraud machine learning with proactive management of voice and text messages. Our unique AI approach provides an optimal experience for subscribers; our integration with Cloudli goes beyond simple phone number block lists and voice captcha, which are easily circumvented by criminals. KONTXT analyzes the voice and the intent of the human or robocaller, and helps customers make a fast and accurate assessment to help protect their time and assets. ”
Michael Bordash | CTO and GM | KONTXT