- Communication Solutions
Cloudli Call Screener is an AI-powered feature that delivers real-time intelligence about who is calling and why. This allows small businesses (SMBs) to avoid losing time to unsolicited sales calls, spam and other nuisance calls, and instead focus on answering customer and client calls during business hours.
The verbal response is transcribed and scanned in real time by the AI-powered assistant and presented to the Cloudli user for review.
Armed with this enhanced contextual information powered by KONTXT™ by RealNetworks, the user may then choose to answer the call or decline and send it straight to voicemail.
“ Small businesses face intense pressure in today’s chaotic world, and time is one of the most precious resources SMBs have. Cloudli’s Call Screener lets small business owners take back control of their day by always knowing who’s calling and why. We’re proud to partner with RealNetworks to leverage contextual call information to provide AI-powered call screening across Cloudli's iOS, Android and desktop apps. ”
“ Cloudli’s innovative SMB-tailored business communications solutions are a natural fit with RealNetworks’ call screening technologies. At KONTXT, our mission is to bridge our experience in anti-spam/anti-fraud machine learning with proactive management of voice and text messages. Our unique AI approach provides an optimal experience for subscribers; our integration with Cloudli goes beyond simple phone number block lists and voice captcha, which are easily circumvented by criminals. KONTXT analyzes the voice and the intent of the human or robocaller, and helps customers make a fast and accurate assessment to help protect their time and assets. ”